Thursday 19 June 2014

VIVA THE NAMIBIA WOMEN - FORWARD WITH THE TORCH LIGHT TO THE BOARDROOMS!

Recently, the Namibia women have been illuminating and brigthening up the boardrooms with their torch light intelligence. Many of them are now slowly but surely making it to the top. Like in many nations, Namibian women are slightly more than their country parts when it comes population numbers. But as it is in various nations, women were mostly left behind especilaly when it came to managing institutions in the decision making spheres. However, this seems to be changing and will change for real especially now that the ruling party has adopted a 50-50 gender representation policy in its structures and simply this will be reflected in the broader structures of the country at all levels.

Here is a list of some of our Namibian women who have so far made it to the top leadership - actually leading the public and private institutions.

This week, two new appointments were announced:

1. Daisry Dumeni - Team Namibia CEO
2. Hilma Itula - Communication Regulation Authority of Namibia, CRAN's CEO

Recently

3. Paulina Elago - Top leader at the Southern African Customs Union, SACU

Existing top leaders

4. Inge Zaamuani-Kamwi - MD at NAMDEB
5. Nangula Uaandja - Managing Partner at PriceWaterHouseCoopers
6. Nangula Hamunyela - MD at Shell
7. Monica Kalondo - MD at Stimulus
8. Twapewa Kadhikwa -Owner of XWAMA
9. Martha Namundjebo - Tilahun - United Africa MD/Owner
10. Theo Namases - MD at Air Namibia (although suspended this week)
11. Ester Anna Hipondoka - Namibia Training Authority - Acting CEO
12. Saara Naanda - CEO at TransNamib
13.

This list does not include female Ministers though....

Women are defnitely on the move - and we have to support them as much as we celebrate their illumination of the boardrooms in terms of women power and intelligence.


Sunday 15 June 2014

"SAVE THE LIVES OF NAMIBIA'S NEWLY BORN BABIES" CAMPAIGN. SHARE THIS MESSAGE TO HELP SAVE A LIFE.

If you are my social network friend and you care, share this message:
"Save the lives of Namibia's new born babies."
"Save the lives of our nwly born babies".
If you are young and would-be primigravida or first time mom who is pregnant right now, save the life of your unborn baby. Do no dump him or her. You must look for help while it is early. Life is so precious. Save that tiny innocent baby's life.
You might be facing the odds right now, rejection, hardships, lack of resources and most importantly support and love, but don't worry, there are those who care about you, just find them - but most importantly, do not kill your child, save his or her life.
It might be difficult to understand this message now, but it is critical to save the life of your baby. Yes, you can, and it is possible to do so.
Speak to the person you trust, the person you believe will help you make it - and share what you are facing. Dont be afraid of the Police, they are there to help you - find out where women centres are in your area - the social workers but most importantly, the people you trust, contact some of us on face book via our inbox to help guide you just to save his or her life.
Out with baby-dumping in Namibia and in with BABY-SAVING!
Thank you for saving a life by spreading this message... let's all embark on this campaign in an agressive manner by sharing this message daily at least for six months from now on (June 2014) to December 2014!!!! You might just save that new born baby's life.

Saturday 14 June 2014

Namibia needs a swift action to save the lives of newly born babies from their biological moms, who most of the time are young primi-gravidas or first time mothers

SAVE THE LIVES OF NAMIBIA'S NEW BORN BABIES - this is the campaign I am initiating right now!!!

Cry my beloved country Namibia, Cry my Land of the Brave. Any life irrespective of the age and physical or mential condition of any human being is priceless.

Also, there are women who are struggling with infertility and are forking out huge monies in an effort to give bith to their biological kids... some have even been travelling hundreds of kilometres to neighbouring SA to the fertility clinic for the same purpose. Thank you that Namibia opened its own fertility facility recently.

But, if you carefully follow the news of young moms killing their newly born babies - right here in Namibia you will wonder. The ongoing news in our beautiful country has been worrying.Although available from the Police, this post is not really going into statistics and root causes of why our young mothers go for these unspeakable deeds, but basically just highlight that this challenge which Namibia has been grappling with is still persisting. Having statistics, although serving particular purposes, mainly of measuring the extend or a particular incident, any life counts, not only to the particular parents, but to the community and nation at large.

Baby-dumping cases in Namibia have been doing rounds - and almost every month if not every week, a body of newly born babies is picked up from a dust bin, in the bush, toilet pit, in a plastic or bag or wrapped in a blanked and dumped alongside the road or so. The latest body of a newly born was discovered after a dog crossing the street was seen with a strange body parts.

Various law enforcement agencies, government leaders and women organizations have been condeming these acts, and the perpetrators if found have been sent to courts to face their fate. Religious groups have also intervene, but despite those efforts, something just seem so amiss.. and we need an urgent betting actoin to help Namibia save the lives of newly born babies.

Can anyone out there who might have a SMART solution to this problem - share this with Namibia so that we can put a stop to this....yes, the various factors contributing to this phenomon are known and include issues of rejection of pregnant young moms by at times their parents, or those who contributed to their pregnancy, the fear of losing school or work if these were students or young employees, the unknown future of who will take care of the child, peer pressure, traditional believes and many more. However, this is not the focus of this post for now.

The idea was just to let you know that so far, we still face this challenge at home and it will be good to learn from others how they managed to put a stop to it. I still remmember how many countries learnt from the way Uganda managed the HIV/AIDS pandemic then - and may be, there could be a country or community out there, that has great lessons on baby dumping from which Namibia can learn.

Also, I am away of a campaign of SAVE THE RHINOS - and it was high time that we also introduced a campaign titled, SAVE THE LIVES OF NAMIBIA'S NEWLY BORN BABIES...!

Friday 13 June 2014

Namibian Broadcasting Corporation's viewers on the Digital Satelite TV (DSTV) faced total black-out on their usual 283 channel just before the kick-off of the 2014 World Cup soccer game between Brazil and Croatia on 12 June 2014

Yesterday was an interesting day in Namibia. All of a sudden, DSTV-based Namibian viewers who watch  NBC content via channel 283 ended up with black on air after conduit owners pulled the plug just before the world's beautiful game kicked off.

Although some could still migrate to super sport channels as an option, even though they might have wanted to follow the world's beautiful games through local analysis, the black out on the same platform affected the entire content including the news bulletins which are usually popular amongt the viewers.

The National Broadcaster, after realing this incident had to sent out an urgent message by running a continuous crawl to apologize to the affected viewers for the incovenience caused. The viewers who usually watched NBC via analogue and now through digital TV were however not affected. The NBC leadership had to work hard behind the scenes and today, the signal on 283 was finally restored.

This post is aimed at basically sharing with the following of this platform of what happened, but it will not go into the nitty grities as to what actually caused this hiccup. That information can be deliberated on once they are clear as at the moment, there are various issues that are being mentioned which need to be verified with both the DSTV owners and the NBC.

It is understood that DSTV has also pulled the plug in some countries like Mozambique and Zambia - the author of this post could however not verify this fact with the aunthentic sources, but picked this up from facebook posts as the Namibian situation attracted input on social media.

Now that the signal has been restored on NBC's DSTV Channel 283 - just enjoy all your 64 matches on NBC - LIVE on your national broadcaster. Don't miss out on the local point of view input and analysis on these games. Plus, the NBC is having a number of competitions airing during this time of the world cup. One of them is the give-away of a 42 LCD HD flat screen TV's which can also double up as computers. All that a person has to do is to SMS the world FIFA to 5005 and you can be the lucky winner. The SMS costs N$5.00.


Menesia Muinjo - the author of this post on NBC TV at the launch of the NBC 2014 World Cup launch, which was a hit..


Other SMS competitions are also lined up - and all you have to do is to watch NBC.

The NBC has so much in store for you - just make it a point to remain with the National Broadcaster after the world cup as there some exciting programmes lined up for you.

NBC is ours! 

Thursday 12 June 2014

The Right to service - Customer (Care) Service - Do you provide customer service to your clients - at home (family level), work place and country in general?

They say, charity begins at home. How do you provide customer care to your customers/clients at home - to your family? Do you know that having an unhappy client means this client will run away from your business, whether at at home -work place or at national level?

How do you treat clients coming to your work place? When someone complains of any issue as a result of your poor service, how do you respond to such a person? Do you politely attend to that person's query and tolerantly find solution to him or her. How long does that person wait for you to find a solution to his or her problem - do you have a one stop shop where your customers' problems are attended to or do you send this person left and right frusting him or her further?

Do you have knowledge of the products you are selling or managing and are you able to articulate the content of your product or do you rather refer such queries to your senior which risks the client to find a solution or an answer to the queries?

But above all, do we all understand that our bills are paid by our customers - or we do get money/revenue because of what we sell to our clients, service, goods and products? Are you an Ambassador of your family and family's name - trough the values and morals around customer service? Are you and Ambassador of your work place - and advance the employer's brand and image - by professionally attending to customer service? Are you the Ambassador of your country, do you have the Namibian-hood and National Pride? What can you do for your country instead of you asking what your country can do for you?

Namibians are known to be beautiful people, hospitable, friendly and ready to receive almost anyone, in the form of a tourist, investor and general visitors. But as some describe it today, the Namibian's customer service is reported to be "pathetic" and needs overhaulling.

The Namibia Customer Service dialogue kicked off at the Polytechnic of Namibia's Hotel School in the capital today with various stakeholders sharing ideas on how to make Customer Care a National value. The questions many had to was, what do we do to ensure that Namibians go back to the basics of customer care. An example was made that at times, a person enters the shop, and upon entry - one is met by shot attendants asking how they could assist. But as soon as the person who was assisted seemed to have realized that something was not good and needed help - it becomes difficult for the same attendants to once again come to him for a solution. Namibians were said to be good at wanting to get something and once they got it, that was it.

The issues of how we tourists in our country are being treated... mmmm, our country is beautiful and has friendly people but our customer service is .......................??

The dialogue has been initiatiated by the Polytechnic of Namibia - and is supported by various sponsors - although more are invited to come on board so that this problem can be tackled from various corners. The moderator of the dialogue was former MVA CEO - Mr. Jerry Muadinohamba - who said the customer service provided by the front people/employees of any company is reflection of the leadership of a particular business. Panelists included Namibia Tourism Board's Maggy Mbako, Hospitality's Gitta Paetzoldt and Communication Regulations Authority of Namibia (CRAN)'s CEO, Mr. Stanely Shanapinda. The Rector of Polytechnic Dr Tjama Tjivikua also spoke and the Deputy Minister of Trade and Industry Mr. Tjekero Tweya. And those who attended also participated in the dialogue. In November this year - some Namibians and their instituttions - Public, Private, Corporates, SME and other various categories stand a chance to be nominated for their efforts in furthering Customer Service in Namibia.